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All sales are final. We do not offer returns or exchanges at this time, so please review product details and sizing carefully before completing your purchase. If you have any questions before ordering, feel free to reach out to our customer service team for assistance.

Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery within 2-3 business days, although this is for North American shipments. As we're based in Montréal, international shipping may take a little longer.

Yes, we ship to over 95 countries worldwide. International shipping times vary by location but typically range from 7-14 business days.

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay for a secure and convenient checkout experience.

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's tracking page.

We offer sizes XS through XXL for most items. Please refer to our detailed size guide on each product page to find your perfect fit.

Orders cannot be cancelled or modified once they’ve been submitted. Please review your cart carefully before checking out. If you have questions before placing an order, feel free to contact our customer service team for assistance.

Yes, we're committed to sustainability. Our products are made from eco-friendly materials and we use ethical manufacturing practices throughout our supply chain.

Each product has a dedicated Care Instructions section right on its page, listing everything you need to know about washing, drying, and maintaining your garment. In general, we recommend machine washing cold and hanging to dry to preserve quality and extend the life of your clothing.

Our customer service team is available Monday-Friday, 9am-5pm EST. You can reach us via email at unseenapparel1@.com or through our contact form on the website.